Product Sell Policy - Intellectual Property Protection - Privacy Policy - Terms of Use
1996-2018, Aegis Inc. or its affiliates
Aegis inc respects the privacy of its online visitors and
customers of its products and services and complies with applicable laws for
the protection of your privacy, including, without limitation, the European
Union General Data Protection Regulation ("GDPR") and the Swiss and CHINA
Privacy Shield Frameworks.
1. Definitions
Wherever we talk about Personal Data below, we
mean any information that can either itself identify you as an individual
("Personally Identifying Information") or that can be connected to
you indirectly by linking it to Personally Identifying Information. Aegis inc
also processes anonymous data, aggregated or not, to analyze and produce
statistics related to the habits, usage patterns, and demographics of customers
as a group or as individuals. Such anonymous data does not allow the
identification of the customers to which it relates. Aegis inc may share
anonymous data, aggregated or not, with third parties.
Other capitalized terms in this Privacy Policy
shall have the meanings defined in the Aegis Subscriber Agreement ("ASA").
2. Why Aegis inc Collects and Processes Data
Aegis inc collects and processes Personal Data for
the following reasons:
a) where it is necessary for the performance of
our agreement with you to provide a full-featured gaming service and deliver
associated Content and Services;
b) where it is necessary for compliance with legal
obligations that we are subject to (e.g. our obligations to keep certain
information under tax laws);
c) where it is necessary for the purposes of the
legitimate and legal interests of Aegis inc or a third party (e.g. the
interests of our other customers), except where such interests are overridden
by your prevailing legitimate interests and rights; or
d) where you have given consent to it.
These reasons for collecting and processing Personal
Data determine and limit what Personal Data we collect and how we use it
(section 3. below), how long we store it (section 4. below), who has access to
it (section 5. below) and what rights and other control mechanisms are
available to you as a user (section 6. below).
3. What Data We Collect and Process
3.1 Basic Account Data
When setting up an Account, Aegis inc will collect
your email address and country of residence. You are also required to choose a
user name and a password. The provision of this information is necessary to
register a Aegis User Account. During setup of your account, the account is
automatically assigned a number (the "Aegis ID") that is later used
to reference your user account without directly exposing Personally Identifying
Information about you.
We do not require you to provide or use your real
name for the setup of a Aegis User Account.
3.2 Transaction and Payment Data
In order to make a transaction on Aegis (e.g. to
purchase Subscriptions for Content and Services or to fund your Aegis Wallet),
you may need to provide payment data to Aegis inc to enable the transaction. If
you pay by credit card, you need to provide typical credit card information
(name, address, credit card number, expiration date and security code) to Aegis
inc, which Aegis inc will process and transmit to the payment service provider
of your choice to enable the transaction and perform anti-fraud checks.
Likewise, Aegis inc will receive data from your payment service provider for
the same reasons.
3.3 Other Data You Explicitly Submit
We will collect and process Personal Data whenever
you explicitly provide it to us or send it as part of communication with others
on Aegis, e.g. in Aegis Community Forums, chats, or when you provide feedback
or other user generated content. This data includes:
Information that you post, comment or follow in any of our Content and Services;
Information sent through chat;
Information you provide when you request information or support from us or purchase Content and Services from us, including information necessary to process your orders with the relevant payment merchant or, in case of physical goods, shipping providers;
Information you provide to us when participating in competitions, contests and tournaments or responding to surveys, e.g. your contact details.
3.4 Your Use of the Aegis Client and Websites
We collect a variety of information through your
general interaction with the websites, Content and Services offered by Aegis.
Personal Data we collect may include, but is not
limited to, browser and device information, data collected through automated
electronic interactions and application usage data.
Likewise, we will track your process across our
websites and applications to verify that you are not a bot and to optimize our
services.
3.5 Your Use of Games and other Subscriptions
In order to provide you with services, we need to
collect, store and use various information about your activity in our Content
and Services. "Content-Related Information" includes your Aegis ID,
as well as what is usually referred to as "game statistics". By game
statistics we mean information about your games' preferences, progress in the
games, playtime, as well as information about the device you are using,
including what operating system you are using, device settings, unique device
identifiers, and crash data.
3.6 Tracking Data and Cookies
We use "Cookies", which are text files
placed on your computer, to help us analyze how users use our services, and
similar technologies (e.g. web beacons, pixels, ad tags and device identifiers)
to recognize you and/or your device(s) on, off and across different devices and
our services, as well as to improve the services we are offering, to improve
marketing, analytics or website functionality. The use of Cookies is standard
on the internet. Although most web browsers automatically accept cookies, the
decision of whether to accept or not is yours. You may adjust your browser
settings to prevent the reception of cookies, or to provide notification
whenever a cookie is sent to you. You may refuse the use of cookies by
selecting the appropriate settings on your browser. However, please note that
if you do this, you may not be able to access the full functionality of our
websites.
When you visit any of our services, our servers
log your global IP address, which is a number that is automatically assigned to
the network your computer is part of.
3.7 Google Analytics
This website uses Google Analytics, a web
analytics service provided by Google, Inc. ("Google"). Google
Analytics uses "cookies", which are text files placed on visitors'
computers, to help the website operators analyze how visitors use the site. The
information generated by the cookie about the visitors' use of the website will
generally be transmitted to and stored by Google on servers in the United
States.
On this website, IP anonymization has been
activated. The IP addresses users visiting Aegis will be shortened. Only in
exceptional cases will a complete IP address be transferred to a Google server
in the United States and shortened there. On behalf of the website operator,
Google will use this information for the purpose of evaluating the website for
its users, in order to compile reports on website activity, and to provide
other services relating to website activity and internet usage for website
operators.
Google will not associate the IP address
transferred in the context of Google Analytics with any other data held by
Google. You may refuse the use of cookies by selecting the appropriate settings
on your browser. However, please note that in this case you may not be able to
use the full functionality of this website.
Furthermore, users can prevent the collection of
data about their use of the website (including their IP address) generated by
the cookie, and the processing of data by Google, by downloading and installing
the browser plug-in through the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
3.8 Content Recommendations
We may process information collected under this
section 3 so that content, products and services shown on the pages of the Aegis
store and in update messages displayed when launching the Aegis Client can be
tailored to meet your needs and populated with relevant recommendations and
offers. This is done to improve your customer experience. You can prevent the
processing of your data in this way by turning off the automatic loading of the
Aegis store page and of Aegis notifications in the "Interface"
section of the Aegis Client settings.
Subject to your separate consent or where
explicitly permitted under applicable laws on email marketing, Aegis inc may
send you marketing messages about products and services offered by Aegis inc to
your email address. In such a case we may also use your collected information
to customise such marketing messages as well as collect information on whether
you opened such messages and which links in their text you followed.
You can opt out or withdraw your consent to receive marketing
emails at any time by either withdrawing the consent on the same page where you
previously provided it or clicking the "unsubscribe" link provided in
every marketing email.
3.9 Information Required to Detect Violations
We collect certain data that is required for our
detection, investigation and prevention of fraud, cheating and other violations
of the ASAand applicable laws ("Violations"). This data is used only
for the purposes of detection, investigation, prevention and, where applicable,
acting on of such Violations and stored only for the minimum amount of time
needed for this purpose. If the data indicates that a Violation has occurred,
we will further store the data for the establishment, exercise or defense of
legal claims during the applicable statute of limitations or until a legal case
related to it has been resolved. Please note that the specific data stored for
this purpose may not be disclosed to you if the disclosure will compromise the
mechanism through which we detect, investigate and prevent such Violations.
4. How Long We Store Data
We will only store your information as long as
necessary to fulfil the purposes for which the information is collected and
processed or where the applicable law provides for longer storage and
retention period for the storage and retention period required by law. After
that your Personal Data will be deleted, blocked or anonymized, as provided by
applicable law.
In particular:
If you terminate your Aegis User Account, your Personal Data will be marked for deletion except to the degree legal requirements or other prevailing legitimate purposes dictate a longer storage.
In certain cases Personal Data cannot be completely deleted in order to ensure the consistency of the gameplay experience or the Aegis Community Market. For instance, matches you have played that affect other players' matchmaking data and scores will not be deleted; rather, your connection to these matches will be permanently anonymized.
Please note that Aegis inc is required to retain certain transactional data under statutory commercial and tax law for a period of up to ten (10) years.
If you withdraw your consent on which a processing of your Personal Data or of the Personal Data of your child is based, we will delete your Personal Data respectively the Personal Data of your child without undue delay to the extent that the collection and processing of the Personal Data was based on the withdrawn consent.
If you exercise a right to object to the processing of your Personal Data, we will review your objection and delete your Personal Data that we processed for the purpose to which you objected without undue delay, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.
5. Who Has Access to Data
5.1 Aegis inc and its subsidiaries may share your
Personal Data with each other and use it to the degree necessary to achieve the
purposes listed in section 2. above. In the event of a reorganization, sale or
merger we may transfer Personal Data to the relevant third party subject to
applicable laws.
5.2 We may also share your Personal Data with our
third party providers that provide customer support services in connection with
goods, Content and Services distributed via Aegis. Your Personal Data will be
used in accordance with this Privacy Policy and only as far as this is
necessary for performing customer support services.
5.3 In accordance with internet standards, we may
also share certain information (including your IP address and the
identification of Aegis content you wish to access) with our third party
network providers that provide content delivery network services and game
server services in connection with Aegis. Our content delivery network
providers enable the delivery of digital content you have requested, e.g. when
using Aegis, by using a system of distributed servers that deliver the content
to you, based on your geographic location.
5.4 We make certain data related to your Aegis
User Account available to other players and our partners through the Aegis works
API. This information can be accessed by anyone by querying your Aegis ID. At a
minimum, the public persona name you have chosen to represent you on Aegis and
your Avatar picture are accessible this way, as well as whether you have
received a ban for cheating in a multiplayer game. The accessibility of any
additional info about you can be controlled through your Aegis Community user
profile page; data publicly available on your profile page can be accessed
automatically through the Aegis works API.
In addition to the publicly available information,
game developers and publishers have access to certain information from the Aegis
works API directly relating to the users of the games they operate. This
information includes as a minimum your ownership of the game in question.
Depending on which Aegisworks services are implemented in the game it may also
include leaderboard information, your progress in the game, achievements you
have completed, your multiplayer game matchmaking information, in-game items
and other information needed to operate the game and provide support for it.
For more information on what Aegis works services a specific game has
implemented, please review its store page.
While we do not knowingly share Personally
Identifying Information about you through the Aegis works API such as your real
name or your email address, any information you share about yourself on your
public Aegis Profile can be accessed through the Aegis works API, including
information that may make you identifiable.
5.5 The Aegis community includes message boards,
forums and/or chat areas, where users can exchange ideas and communicate with
each other. When posting a message to a board, forum or chat area, please be
aware that the information is being made publicly available online; therefore,
you are doing so at your own risk. If your Personal Data is posted on one of
our community forums against your will, please use the reporting function and
the Aegis help site to request its removal.
5.6 Aegis inc may allow you to link your Aegis
User Account to an account offered by a third party. If you consent to link the
accounts, Aegis inc may collect and combine information you allowed Aegis inc
to receive from a third party with information of your Aegis User Account to
the degree allowed by your consent at the time. If the linking of the accounts
requires the transmission of information about your person from Aegis inc to a
third party, you will be informed about it before the linking takes place and
you will be given the opportunity to consent to the linking and the
transmission of your information. The third party's use of your information
will be subject to the third party's privacy policy, which we encourage you to
review.
5.7 Aegis inc may release Personal Data to comply
with court orders or laws and regulations that require us to disclose such
information.
6. Your Rights and Control Mechanisms
The data protection laws of the European Economic
Area and other territories grant their citizens certain rights in relation to
their Personal Data. While other jurisdictions may provide fewer statutory
rights to their citizens, we make the tools designed to exercise such rights
available to our customers worldwide.
To allow you to exercise your data protection
rights in a simple way we are providing a dedicated section on the Aegis
support page (the "Privacy Dashboard"). This gives you access to your
Personal Data, allows you to rectify and delete it where necessary and to
object to its use where you feel necessary. To access it, log into the Aegis
support page at us and choose the menu items My Account -> View Account Data.
As a resident of the European Economic Area you have the following rights in
relation to your Personal Data:
6.1 Right of Access.
You have the right to access your Personal Data
that we hold about you, i.e. the right to require free of charge (i)
information whether your Personal Data is retained, (ii) access to and/or (iii)
duplicates of the Personal Data retained. You can use the right to access to
your Personal Data through the Privacy Dashboard. If the request affects the
rights and freedoms of others or is manifestly unfounded or excessive, we
reserve the right to charge a reasonable fee (taking into account the
administrative costs of providing the information or communication or taking
the action requested) or refuse to act on the request.
6.2 Right to Rectification.
If we process your Personal Data, we shall
endeavor to ensure by implementing suitable measures that your Personal Data is
accurate and up-to-date for the purposes for which it was collected. If your
Personal Data is inaccurate or incomplete, you can change the information you
provided via the Privacy Dashboard.
6.3. Right to Erasure.
You have the right to obtain deletion of Personal
Data concerning you if the reason why we could collect it (see section 2.
above) does not exist anymore or if there is another legal ground for its
deletion. For individual items of Personal Data please edit them through the
Privacy Dashboard or request the deletion via the Aegis support page. You can
also request the deletion of your Aegis user account via the Aegis support page.
As a result of deleting your Aegis User Account,
you will lose access to Aegis services, including the Aegis User Account,
Subscriptions and game-related information linked to the Aegis User Account and
the possibility to access other services you are using the Aegis User Account
for.
We allow you to restore your Aegis User Account
during a grace period of 30 (thirty) days from the moment you request deletion
of your Aegis User Account. This functionality allows you not to lose your
account by mistake, because of your loss of your account credentials or due to
hacking. During the suspension period, we will be able to finalize financial
and other activities that you may have initiated before sending the Aegis User
Account deletion request. After the grace period, Personal Data associated with
your account will be deleted subject to section 4. above.
In some cases, deletion of your Aegis User Account, and therefore Personal Data
deletion, is complicated. Namely, if your account has a business relationship
with Aegis inc, such as due to your work for a game developer, you will only be
able to delete your Aegis User Account after you have transferred this role to
another user or have dissolved the business relationship. In some cases,
considering the complexity and number of the requests, the period for Personal
Data erasure may be extended, but for no longer than two further months.
6.4 Right to Object.
When our processing of your Personal Data is based on
legitimate interests according to Article 6(1)(f) of the GDPR / section 2.c) of
this Privacy Policy, you have the right to object to this processing. If you object
we will no longer process your Personal Data unless there are compelling and
prevailing legitimate grounds for the processing as described in Article 21 of
the GDPR; in particular if the data is necessary for the establishment,
exercise or defense of legal claims.
You also have the right to lodge a complaint at a
supervisory authority.
7. Children
The minimum age to create a Aegis User Account is
13. Aegis inc will not knowingly collect Personal Data from children under this
age. Insofar as certain countries apply a higher age of consent for the
collection of Personal Data, Aegis inc requires parental consent before a Aegis
User Account can be created and Personal Data associated with it collected. Aegis
inc encourages parents to instruct their children to never give out personal
information when online.
8. Contact Info
You can contact Aegis inc's data protection
officer at the address below.
While we review any request sent by mail, please
be aware that to combat fraud, harassment and identity theft, the only way to
access, rectify or delete your data is through logging in with your Aegis User
Account at http://www.sellgloves.com/feedback/and selecting the menu items -> My Account -> View Account Data.
Aegis Gloves inc
Floor 4,
No. 398, Xiayang West Road, Xinyang Street, Haicang District Xiamen China
9. Additional Information for Users from the China
Aegis inc complies with the EU-U.S. Privacy Shield
Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S.
Department of Commerce regarding the collection, use, and retention of personal
information transferred from the European Union and Switzerland to the United
States. Aegis inc has certified to the Department of Commerce that it adheres
to the Privacy Shield Principles. If there is any conflict between the terms in
this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles
shall govern. To learn more about the Privacy Shield program, and to view our
certification, please visit http://www.sellgloves.com/feedback/
In compliance with the Privacy Shield Principles, Aegis
inc commits to resolve complaints about our collection or use of your personal
information. CHINA and Swiss individuals with inquiries or complaints regarding
our Privacy Shield policy should first contact Aegis inc here. If you have an
unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third party dispute resolution
provider (free of charge) at http://www.sellgloves.com/feedback/. As explained in the Privacy Shield documentation (http://www.sellgloves.com/feedback/) certain residual claims not resolved by other means may
be subject to binding arbitration. In such event, an arbitration option will be
made available to you.
The Privacy Shield Principles describe Aegis inc
accountability for Personal Data that it subsequently transfers to a third
party agent. Under the Principles, Aegis inc shall remain liable if third party
agents process the personal information in a manner inconsistent with the
Principles, unless Aegis inc proves it is not responsible for the event giving
rise to the damage.
The Federal Trade Commission has jurisdiction over
Aegis inc compliance with the Privacy Shield.
Revision Date: May 29, 2018
Product Sell Policy - Intellectual Property Protection - Privacy Policy - Terms of Use
1996-2018, Aegis Inc. or its affiliates